PDPA explainer

How to Complain Under Thailand's PDPA

How a personal data complaint moves between an organisation, a sector regulator, consumer protection and the data protection authority.

General principle

Each body has a different mandate. A referral transfers the file, but not necessarily the full set of questions raised.

The 21 July 2025 referral to the data protection authority is a confirmed procedural event supported by an official document.

This section is not a legal conclusion and does not state that any party is at fault.